Emotional Intelligence

Emotions can influence the way we act and react in the workplace. Emotional Intelligence (EQ) is the ability to recognize our behaviours, moods, and impulses, and manage them in a positive way so that we can communicate effectively, empathize with others, manage stress, overcome challenging situations and defuse conflict. EQ is a skill that can be developed under the right guidance. This training is designed to develop this crucial skill for working with others.

Direct Contact Employees, Supervisors, Team Leaders, Support staff, Experts, Middle Management, Strategic Decision Makers, Directors, and Executives

By the end of the workshop

• Discuss the basic Concepts and benefit of Emotion, IQ & EQ,
• Assessing the level of EQ,
• Understand Personal and Social Competence, and
• Application of EQ in the Workplace.