The program covers two topics which are: (1) Leadership Skills for the Changing Business World and (2) Providing Customer Centric Insurance Services.

NICE is NICE is the first wholly privately owned insurance company, established in post – 1994 Ethiopia, to engage in general insurance business. Its Head office is in Addis Abeba, Ethiopia, and operates through 35 Branch offices and 4 licensed Contact Offices located in Addis Ababa and different parts of the country. Its vision is to become one of the dominant market leaders in insurance business in Ethiopia and become the preferred choice of the public at large.